Skip to content
← BACK TO CASE STUDIES
CASE STUDY 21 · PHYSIOTHERAPY

Elite Physio Ottawa

LOCATION
Ottawa, ON
DURATION
Ongoing
CAMPAIGN
Ongoing marketing support for a clinic that offers physiotherapy and rehabilitation.
Elite Physio Ottawa logo
THE CLIENT

Elite Physio Ottawa is a clinic in Ottawa that offers acupuncture and pelvic floor rehab, as well as physiotherapy and massage therapy.

THE CHALLENGE

Elite Physio Ottawa offers several kinds of care, and each one answers a different search: someone hunting for physiotherapy is not the same person as someone hunting for pelvic floor rehab. The clinic set three aims. Patients nearby should find it online, every treatment should have a clear page of its own, and the content should earn trust before anyone walks in. The work is ongoing, and results are still being documented.

THE INDUSTRY

A person with a sore back or a sports injury usually searches for a treatment and a neighbourhood, then compares reviews, treatment pages and how simple booking looks. Pelvic floor rehab and acupuncture are more personal decisions, so calm, plain explanations help people feel comfortable. Health advertising also has strict rules about what can be claimed, which makes honest descriptions safer than bold promises. Patients choosing a clinic in the Fraser Valley tend to search the same way.

What they needed

  • More patients nearby finding the clinic online
  • A clear page for every treatment
  • Content that earns trust before a first appointment

What we did

  • Local search optimization, including the clinic’s Google Business Profile listing
  • Written service pages covering acupuncture, pelvic floor rehab, massage and physiotherapy
  • Pictures and film of the clinic, plus content for social channels

Results

  • We are documenting results and will add figures after the clinic confirms them
Results to follow.
HOW WE WORK

How we tackled it.

OUR PROCESS →
  1. 01

    Discover

    We review your site, search presence, ads and nearby competitors, then show you what helps and what holds you back.

  2. 02

    Plan

    A written plan covering where to show up, what to spend and the numbers we will be measured on.

  3. 03

    Create & launch

    Designers, developers, writers and ad managers on one team, working from our Abbotsford studio.

  4. 04

    Measure & grow

    Regular reports and steady tuning, so your budget keeps shifting toward what brings in customers.

PROBLEMS COMMON IN THIS INDUSTRY

Challenges we see
in Healthcare & clinics

See this industry →
  1. 01

    I search “physio near me” and my own clinic isn’t on the first screen.

    WHAT WE DO ABOUT ITWe rebuild your Google profile, then give every service and clinic its own page, so Maps shows you for the treatment someone typed.
  2. 02

    Patients phone, reach voicemail and book with the next clinic.

    WHAT WE DO ABOUT ITOnline booking, tap-to-call and a short enquiry form on every page, so a patient can book at 9 pm without waiting on the front desk.
  3. 03

    One wrong line in an ad could break my college’s advertising rules.

    WHAT WE DO ABOUT ITWe write ads and pages to your regulator’s standards, keep claims plain and factual, and send each draft for your sign-off before anything goes live.
  4. 04

    The practice across town has far more reviews than we do.

    WHAT WE DO ABOUT ITA simple request after each visit by text or email, plus a routine for answering reviews without ever sharing patient details.
FAQ

Questions about
this project.

All FAQs →

LET’S TALK

Want a result
like this?

Let us know where you want to grow. Within one business day a strategist sends back clear next steps, and there is no obligation.

+1 (604) 800-3883(604) 800-3883 Start a project